Returns & Exchanges
At Ava Lane Boutique, we want you to love your purchase; however, if you are not completely satisfied, we offer a 30-day return window for store credit on all eligible unworn items. Please ensure all original tags are attached and the items are free of any signs of wear or fragrance.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are intact, and drop the parcel off at any authorized carrier location.
Receive Store Credit
After our team inspects your return, you will receive an electronic gift card via email within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing